Covid-19 Personal services: Protocols for returning to operation

Posted by Penny Marchand on

While we are all eager to start back to work, and to see our lovely clients please know that there are requirement set in place before you can do so.

These protocols are for self employed people and employers providing personal services, including barbers, hairdressers, nail salons, and aesthetics.

We may also benefit from reviewing other protocols if their workplace includes other work environments such as offices, retail services, or food and drink services.

You must also ensure they are abiding by any orders, notices, or guidance issued by the provincial health officer, and the appropriate health authority, which are relevant to their workplace.

Make a COVID-19 Safety Plan

You are required to develop a plan that outlines the policies, guidelines, and procedures they have put in place to reduce the risk of COVID-19 transmission.

Asses the risk of your workplace:

1) The PPE that you or your workers are using, and the training they need for safety.

2) Where people hang out, for lunch, in waiting room etc. Is there enough room between everyone.

3) If you cannot make the proper distance do to your work, do you have the proper PPE available for you and your workers.

4) The tools and products that you are using, and how to make sure that they are properly cleansed in between clients and properly disposed of.

5) All surfaces and objects, door knobs, bathroom, bedding etc that the clients may touch and come in contact with are properly and promptly sanitized.

6) Clients are also wearing PPE and using sanitary measures while in your presence.

These protocols are not a list of requirements; however, they should be considered and implemented to the extent that they address the risks your workplace.

Our goal is to reduce the risk of person to person transmission. What barriers can you use while lashing? You can wear a full clear face shield with your mask,  surgical gloves, a gown all of which you can dispose of between clients. Additionally, you can have the clients wear a mask, and gloves, and have them lay on material that you can toss in the garbage afterwards.

Do not have clients back to back, rather give 30 to 60 minutes in between to sanitize, also to allow the clients to not be there at the same times.

*** Make a list of all things that need sanitizing between clients and make sure that there is a check list to easily check them off as you follow through on the said list. ***

DO NOT let clients walk in with a mask and gloves, rather let them know that they will be sanitizing their hands when they get to your business and applying YOUR PPE.



Make sure that BEFORE you book your clients in that you ask them QUESTIONS:

Establish policies and procedures around clients entering the premise:

    • Ask clients when booking whether they have symptoms of COVID-19. Ask them to cancel their appointment if they develop symptoms or have a family member who is confirmed or suspected of COVID-19. Remind clients of this policy when they arrive for their appointment.
    • Advise clients to remain outside the premises until their scheduled appointment time.
    • Clients should arrive alone if possible (i.e., no children, friends or family accompaniment allowed). Include consideration for disabled individuals and those persons who require accompaniment (e.g. a parent or guardian).
  • Eliminate booking large groups for services unless physical distancing can be maintained.
  • Implement procedures to limit the number of people on-site. Consider prohibiting walk-ins and requiring all appointments be booked in advance. Consider locking the premise when at capacity and place signage on the door with contact information so clients can make an appointment.
  • Avoid shaking hands or other unnecessary physical contact.
  • Have all clients wash their hands or use alcohol-based hand sanitizer upon entering your place of business.
  • Ask clients to remove and replace their own jacket rather than be assisted by you to hang their jacket.
  • Consider suspending the practice of offering tea, coffee, water, or other food and beverage items to clients. If you do continue this practice, use disposable cups or offer bottled beverages instead of shared items.
  • Establish policies around hand washing. This should include having YOU wash hands before and after each client, at the beginning and end of shift, after handling money and after touching used towels, gowns, tools and equipment, and delivery items.

CLEANING YOUR TWEEZERS AND OTHER REUSABLE TOOLS : Please note that you NEED to use your autoclave or something similar with high heat . Note as well, that it is best to use 70-90% alcohol Before and After the autoclave. You do not want to COOK virus, so you should be wiping tools down before and after.

Please do not think that barbicide is the be all end all as it is not healthy for you or your clients to breath in. 70-90% alcohol is all you need with your autoclave.

Barbicide is TOXIC and can cause Acute methaemoglobinemia to you or your clients!

This is also why the health and safety require 70-90% Alcohol and NOT Barbicide.


While this all seems rather odd and so informal, it is necessary for now. It is for your safety and the safety of the client.



Leave a comment

Please note, comments must be approved before they are published